What if I already have 2 accountants in my Quickbooks Online profile?


In order to take over your Quickbooks Online (QBO) subscription, ScaleFactor will need to be added as an "accounting firm" to your QBO file. QBO has a limit of two accounting firms per file, as such please remove your old accounting firm and then add ScaleFactor.

If the prior accounting firm needs additional time in the QBO file (hence cannot be currently removed), please add ScaleFactor as a company admin in the meantime. Note that ScaleFactor will be unable to take over your QBO subscription until we are added as an "accounting firm".



Temporary Solution: How to Add ScaleFactor as Company Admin to Quickbooks Online (QBO) when two accounting users already exist in the QBO file

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