Add or update a vendor to receive payment via Bill Pay, powered by


Connect your vendor to Bill Pay, powered by for easy payment.


If ScaleFactor has the vendor's email address, we will automatically invite or remind the vendor to set up a free Receivables Account to receive payment from you via ACH each time we enter a bill for that vendor. 

Ensure ScaleFactor has an up to date vendor email address on file by including the email address in your bill submission or updating the vendor contact information in ScaleFactor. 


Add or Update Vendor Contact Information 

Click on your company name in the upper right corner of your ScaleFactor App and then select Customers & Vendors from the drop down menu. 




Create a New Vendor

You can also create a new vendor here by selecting “New Contact.” Complete the required fields and ensure “Vendor” is selected as the contact type, then click on the Save button.


Update an Existing Vendor

Locate the vendor you would like to pay using the search bar or paging through the list of vendors. Click on the vendor name. To edit the vendor's contact information, click on the gear icon in the upper right corner and select Edit from the drop down menu. Update the vendor's contact information and click on the Save button.


  • Pro tip: To ensure your vendor is invited to receive ePayments, be sure to include an email address under the Primary Contact Info section. 









Related Article for your Vendors: Creating a free Receivables Account with

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