Vendors of ScaleFactor Customers: Contact Support



Customer support

When logged in to, hover over the Gear icon and click on Support:

  • Chat with a Customer Support Rep from 5am - 6pm PT Monday - Friday
  • Send secure email anytime with responses within 1-2 business days



If you're not logged in or haven't created a account yet, submit a Customer Support form request:

  • Submit an email request through the Contact Us page


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